- To enable shopping and expenses in all countries included in the program during the tour, it is sufficient to have Euros. In regions where local currency is used, the guide will assist with currency exchange.
- Comfortable walking shoes or sneakers should be preferred throughout the tour duration. It is advisable to bring a sweater or similar clothing for the evening.
- On our tours, a rotation system (seat change) is applied daily in seat planning; therefore, no guarantee is given for fixed seats or front seats. Seat changes are organized by the vehicle guide.
- When entering Turkey from abroad, there is a mandatory minimum stay of 3 days to bring goods (alcohol, cigarettes, etc.).
- Duty-free shopping limit when entering Turkey from abroad: Cigarettes: 3 cartons, Alcoholic Beverages: 1 liter of spirits (spirits containing more than 22% alcohol, excluding wine and champagne), Alcoholic Beverages: 2 liters of spirits (spirits containing less than 22% alcohol, including wine and champagne), Perfume: 600 ml, Makeup or Skin Care Products: 5 items, Chocolate and Sweets: 2 kg, Coffee: 1 kg, Tea: 1 kg
- Guides may make changes to the program flow while ensuring all places specified in the program are shown, depending on weather and road conditions.
- Guests who register for the tour have the right to cancel free of charge up to 30 days before the tour date. If the cancellation is made less than 30 days before the tour date, a 30% penalty applies; if 20 days or less remain, a 100% penalty applies. Documents such as hospital reports obtained from Turkish authorities or work permission letters submitted along with the participant's cancellation request are unfortunately not accepted for cancellations of hotels and services to be received outside Turkey.
- Our tour program is organized with a minimum participation requirement of 25 people. If sufficient participation is not achieved for the trip, the final cancellation notification date is 20 days before the tour departure. Tours cancelled due to insufficient participation will be notified by tueswaytravel.
- In cases where only category information is provided without specific names in the tour program and/or options exist for the same destination, the hotel(s) will be notified by tueswaytravel 2 days before the tour departure.
- During periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located at distances exceeding the specified kilometers. In such cases, information will be provided by tueswaytravel 15 days before the tour departure date.
- Triple rooms are subject to hotel availability; in these rooms, the bed assigned to the third person is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Since extra beds are foldable or referred to as coachbeds, participants booking as the 3rd person and/or children are deemed to have accepted potential crowding in the room and the type of bed. Child discounts apply only for one child accompanying two adults within the appropriate age group.
- Breakfasts included in the tour program are served according to the breakfast culture of the country visited, generally presented as a limited continental menu consisting of butter, jam, bread, tea, or coffee, and may be served in a separate hall allocated for the group.
- Panoramic city tours included in the tour package are tours lasting a maximum of 2-3 hours, organized for general introduction to cities, conducted panoramically with guide commentary from inside the vehicle, and do not include entry to museums or historical sites. Panoramic tours, including other tours specified in the program, will not be held if local authorities do not permit visiting or entering on the scheduled day and time, or due to any event causing road closures, or if weather conditions make the tour impossible. In such cases, tueswaytravel is not responsible for the inability to conduct these tours. Some tours may be conducted via public transport or on foot, depending on available opportunities, at locations with closed roads or where vehicle access is not permitted.
- Waiting times at customs gates crossed by road during travel may exceed standard limits; tueswaytravel cannot be held responsible for any negative consequences arising from such waiting times.
- Extra tours are organized by the local tueswaytravel branch we serve with a minimum participation requirement of 20 people. If sufficient numbers are not met, the tours cannot be conducted, or the prices, content, and vehicles used for extra tours may vary based on the number of participants. Additionally, the days and times of the tours may be changed by the guide depending on the open/closed status of museums and historical sites at the destinations and weather conditions.
- Extra tours are optional and not mandatory. Passengers who do not wish to participate in extra tours organized during the tour are deemed to have accepted to wait at a suitable rest facility along the route. These passengers will be dropped off at the roadside rest facility before the extra tour begins and picked up from that location after the main tour is completed.
- Check-in and boarding procedures for individuals participating in flight-based tours are personal matters and must be completed by the guest either at airline counters at the airport before the flight or online via the airline company's website.
- tueswaytravel is not responsible for passengers failing to board their flights due to not being present at the designated airport at the times specified by tueswaytravel for tour participation, failing to complete check-in and boarding procedures on time, or completing them on time but not boarding the aircraft. All costs for new round-trip flight tickets required for passengers who miss their flight to join the tour, as well as all transfer costs in the destination area, are borne by the passengers themselves.
- tueswaytravel acts as an intermediary between the passenger and the airline and is subject to the Hague Protocol of September 28, 1955. There may be risks of delays in scheduled and special flights, or times may change prior to the existing tour and flight. tueswaytravel is obligated to notify of such changes as soon as possible. The passenger purchases the tour accepting the risk of time changes. Children aged 0-2 years do not pay airport tax or airport service fees.
- Vehicle types used in our tours are classified as follows based on the number of passengers. Based on the number of participants in each tour, the following vehicle types are determined:
Buses: (Used for 25 - 46 passengers) *Mercedes Travego/Tourismo *NEOPLAN Cityliner/Tourliner -*Temsa Safir/Maraton *Man Fortuna
Midibuses: (Used for 17 - 24 passengers) *Isuzu Turkuaz, *Otokar Mega
Minibuses: (Used for up to 16 passengers) *Vw Volt, *Mercedes Sprinter
- All guests are deemed to have completed the sale of the tour by accepting the above-mentioned terms.